Welcome to Fiona Voyage! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase or using any of our services. These terms and conditions apply to all users, visitors, and customers of our site.

1. Acceptance of Terms

By accessing or using the Fiona Voyage website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. Changes to Terms

Fiona Voyage reserves the right to update, modify, or change these Terms and Conditions at any time without prior notice. We encourage you to review these terms periodically for any changes. The “Effective Date” at the top of this page indicates the most recent revision.

3. Products and Pricing

  • All product descriptions, prices, and availability are subject to change at any time without notice.
  • We make every effort to ensure that the details on our website are accurate, but we do not guarantee the accuracy or completeness of the information.
  • Prices listed are in the applicable currency of your location and are inclusive of applicable taxes (except for shipping fees).
  • As we only offer cash on delivery as a payment option, the total amount (including shipping fees) must be paid in cash at the time of delivery.

4. Order Acceptance and Cancellation

  • Once you place an order on our website, we will send you an order confirmation email. However, this does not signify our acceptance of your order. We reserve the right to accept or reject your order at any time for any reason.
  • Orders may be cancelled by us if payment is not successfully processed or if the items are out of stock. We will notify you if this occurs.
  • Once your order has been dispatched, it cannot be modified or cancelled.

5. Delivery and Shipping

  • We provide worldwide shipping for all orders, and shipping costs are calculated based on the weight and destination of your order.
  • We are not responsible for any shipping delays caused by customs or delivery service issues.
  • Delivery times are estimates and may vary based on your location.

6. Returns and Refunds

  • Our Return and Refund Policy applies to all purchases made on the Fiona Voyage website. Please review it for detailed instructions on how to return items and receive a refund.
  • We accept returns within 7 days of delivery, provided the items are unused, in original packaging, and accompanied by a valid proof of purchase.

7. Privacy and Security

  • We respect your privacy. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
  • Our website uses secure payment gateways and encryption technologies to ensure that your personal and payment details are kept safe.

8. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account information, including your username, password, and any other account details.
  • You agree to notify us immediately of any unauthorized use of your account.
  • We are not responsible for any loss or damage caused by your failure to protect your account information.

9. Prohibited Activities

You agree not to engage in any of the following activities:

  • Using our website to conduct illegal activities or violate any applicable laws or regulations.
  • Attempting to gain unauthorized access to any systems or networks connected to our website.
  • Using our website to transmit any harmful or malicious content, including viruses, malware, or spam.

10. Limitation of Liability

  • Fiona Voyage will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to any loss of data, income, or profits.
  • Our liability is limited to the total amount paid by you for the products purchased on our website.

11. Indemnification

You agree to indemnify and hold Fiona Voyage, its affiliates, directors, officers, employees, and agents harmless from any claims, damages, or liabilities arising from your use of our website or breach of these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the country where Fiona Voyage operates. Any disputes arising from these terms will be resolved in the courts located in that jurisdiction.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at [email protected].